Salary: very competitive based on experience + annual performance bonuses + stock options
Benefits: Reimbursed Health Insurance, 50% discount on rental, generous PTO policy, discounts at the airport, company provided mobile phone and computer (Apple)
Travel: up to 25%
Blacksford is the premier RV rental company with the mission to make RV vacation experiences amazing through great technology, vehicles and customer service. The largest part of making that mission possible is people (or Guides as we call them). We offer great growth opportunities for every level of position and are merit based through performance and contribution to the success of Blacksford.
About the position
We are hiring for the position of Multi-Market Manager for Blacksford. This is the leader of the national multi-market operations and has day-to-day responsibilities for all aspects of the business in designated markets. This role has direct reporting to the Blacksford Leadership Team but also has generally liberal and autonomous working conditions.
Minimum of High School diploma / GED required with a Bachelors Degree being preferred.
Minimum of 5 years of experience providing high quality customer service in managing a multi-market rental vehicle environment.
25 years of age or older
Valid drivers license and good driving record.
Must be willing and able to work a flexible schedule that can include evenings, holidays and overnight shifts.
Technology savvy (iPhone, iPad, Android)
Be comfortable using technology to communicate with customers
Experience interacting with customers in an airport service environment.
Exhibit superior driving skills, mindful of the customer’s comfort level
Designated market profitability management
Full time position (40-50 hours/week), including evenings and weekends
All duties of Branch Operations Manager
Daily interaction with branch staff
Hiring and firing of branch staff
Daily interaction with Book Keeper for all branch financial matters
First line of communications with airport leadership
New market on-boarding and planning
Seasonal sale of vehicles to RV Dealer Partners or general public
Wash, detail and prepare vehicles, including exterior washing, detailing interior and exterior, refueling and customer preference resets.
Shuttle vehicles between fuel station, car wash and vehicle prep/customer pick up area, as well as same city locations and dealership for general maintenance such as oil changes, tire rotations, etc.
Prepare new and/or transferred vehicles for service upon delivery.
Prepare vehicles for service before transport to alternate locations.
Driving a vehicle, potentially in heavy traffic conditions, day and/or night hours, frequently, including the ability to see with normal or corrected vision
Blacksford is an equal opportunity and veteran-friendly company. We encourage all who meet or exceed the requirements to apply at blacksford.com/apply